FAQs

TuscanHound Air offers private luxury air transport IN CABIN regardless of your pet’s size, both nationally + internationally. Road transportation is also available throughout the European Union (EU) and United Kingdom (UK).

All animals, regardless of size, can fly in cabin with a TuscanHound Air authorized representative.

Your pet will be accompanied by a veterinary technician at all times during transport and flight.

Traveling from the US to Italy

• A valid Veterinary Certificate (stating owners details, a description of the animal, details of identification and vaccinations)
• A valid rabies vaccine. If the rabies vaccination was the animal’s first vaccine then it must wait for 21 days before entering the country. There is no time delay with booster injections; providing there is proof that the booster was administered before the last vaccine had expired.
• A tattoo or a microchip (compatible with standards ISO-11784).
• Once in Italy, an Italian vet can issue an EU Pet Passport allowing travel within Europe.
• An animal must be over three months old to enter Italian territory.
• To introduce pet animals in Italy from third countries, it is NOT necessary to subject the animals to tick or echinococcus treatments.

Traveling from Italy to the US

• The Italian Government requires that all cats and dogs travelling from Italy to the U.S. must have a Pet Export Certificate that can be obtained from an authorized veterinarian of the local ASL (Azienda Sanitaria Locale), who will check the validity of the vaccination against rabies.

TuscanHound Air can arrange these documents for you.

Our rates are competitive for this premium service offering. Contact us to request a complimentary quote.

TuscanHound Air sister company, TuscanHound, offers two in-home boarding options as well as grooming services.

Absolutely! This is what we do! Our primary service is to accommodate pets of ALL breeds and sizes. We understand how important it is to know that your pet arrives safely to their destination in the cabin of the plane. The same as you or any loved one would travel.

Your pet’s safety and comfort are our top priorities. Our air fleet is equipped with pet-friendly amenities, and our staff is trained in handling and caring for animals during flights. We also offer customized seating and planning to make sure your pet is absolutely comfortable.

We welcome and accept a broad range of pets, including dogs, cats, birds, and even more exotic animals such as reptiles and birds. If you have a particular concern about your special pet, feel free to contact us for more information so we can get your beloved pet to their destination.

Absolutely!  Our charters allow your pet to stay close to you, ensuring a pleasant travel experience for both of you. If you choose our CONCIERGE OPTION, our trained and experienced staff will travel with your pet and deliver them safe and sound to your desired location. 

To ensure a smooth journey for your pet we suggest the following: Visit your local veterinarian to make sure your beloved pet is healthy and “fit to fly.” Familiar items: Bring familiar items like a favorite blanket. Pre-flight: We recommend giving water only along with a couple of very light, small treats no later than 2 hours prior to departure to avoid air sickness or discomfort.

No. You will not have any surprises at the register! Our prices listed are inclusive of one person and one pet. We offer many “pupgrades” and additional services such as home delivery, air or ground transport to/from your departure/arrival location, documentation assistance (Export certificates, Pet passports, local census registrations) and veterinary services.

Our experienced staff is trained in administering medications and providing special care for pets with particular needs. Just advise us of any requirements when making your reservation, and we will make the necessary arrangements.

We are equipped to handle emergencies with our onboard first-aid kits and trained staff. Additionally, our flight paths are planned to ensure proximity to emergency veterinary services if needed.

Yes, we can accommodate multiple pets. Please let us know the details when booking, so we can ensure adequate space and comfort for all your pets.

Our customer service team is available 24/7 to assist you. Feel free to contact us with any additional questions or special requests. We are here to make your travel experience as seamless and enjoyable as possible.For more information or to book your next pet-friendly flight, contact us today!