How It Works

Booking Your TuscanHound Air Experience

Initial Consultation

Book online or contact our concierge team via phone or email to reserve your seat
Share details about your companion and travel needs
Receive a personalized response within 24 hours from a dedicated team member
Discuss route options: Milan-Teterboro/Teterboro-Milan charter or our Global Pet Concierge service

Personalized Travel Plan

Your dedicated concierge creates a customized travel itinerary
Review comprehensive pricing and service options
Receive detailed information about in-cabin accommodations
Discuss any special requirements or preferences for your pet

Documentation & Preparation

We handle all necessary travel documentation
Coordinate required veterinary appointments
Arrange EU Pet Passports if needed
Organize ground transportation (if selected)

Pre-Flight Support

Regular updates from your personal concierge
Detailed pre-flight instructions
Confirmation of all arrangements 48 hours before departure

Travel Day

Door-to-door pickup service (if selected)
Personal greeting at the private terminal
Meet your dedicated in-flight team
Relaxed boarding process for you and your pet

Arrival & Beyond

Smooth customs and immigration process
Ground transportation to your final destination (if selected)
Post-flight check-in from your concierge
Assistance with return journey planning if needed

Your Peace of Mind Guarantee

Every step is handled by experienced pet care professionals who understand both aviation and animal needs. No automated systems, no chatbots – just dedicated experts ensuring a seamless journey for you and your beloved companion.

Ready to Experience Luxury Pet Travel?

Contact our concierge team today to begin your journey. Whether you’re flying between Milan and Teterboro/Teterboro – Milan or require our Global Pet Concierge service, we’re here to make pet travel simple, sophisticated, and stress-free.