Consultation
Request a Flight
- Book online or contact our concierge team via email or phone to reserve a seat
- Share details about your companion and travel needs
- Receive a personalized response within 24 hours from our team
- We’ll help you explore route options, pricing, and our Global Pet Concierge service


Itinerary
Personalized Travel Plan
- Your dedicated flight concierge creates a custom itinerary tailored to your pet’s size, breed, and special needs
- Review comprehensive pricing and service options
- Review detailed information about in-cabin accommodations
- Finalize any special requirements or preferences for your pet
Checklist
Documentation Readiness
- We handle all necessary travel documentation
- Coordinate required veterinary appointments
- Arrange EU Pet Passports if needed
- Organize door-to-door ground transportation (if selected)
Preparation
Pre-Flight Support
- Regular updates from your personal concierge
- Detailed pre-flight instructions
- Confirmation of all arrangements 48hrs before departure


Ready, Set, Fly
Travel Day
Relax with in-cabin pet flights where your companion stays by your side. Enjoy a calm boarding process, meet your dedicated in-flight team, and experience seamless door-to-door service if selected.
Arrival
Arrival & Beyond
We assist with customs, immigration, and optional ground transportation to your final destination. Your concierge follows up to ensure a safe arrival and can help plan return travel if needed.


