Terms of Service

1. Introduction

Welcome to TuscanHound Air. By accessing our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our services.

2. Services Provided

TuscanHound Air offers luxury pet transport by air and road. Our services include concierge pet travel, private jet seat sales, road transport, documentation assistance, veterinary coordination, and ghost trips.

3. Booking and Payment

• All bookings are subject to availability and confirmation.
• Payment must be made in full before the scheduled departure.
• Cancellations and refunds are subject to our cancellation policy.

4. Pet Travel Requirements

• Pets must meet all necessary health and documentation requirements for travel.
• TuscanHound Air is not responsible for delays due to incomplete or incorrect documentation.

5. Liability and Responsibilities

• TuscanHound Air ensures the highest level of care for pets during transit but is not liable for unforeseen incidents beyond our control.
• Customers are responsible for providing accurate information regarding their pet’s health and travel needs.

6. Privacy Policy

Your personal information is handled according to our Privacy Policy. We do not share customer details with third parties without consent.

7. Amendments to Terms

TuscanHound Air reserves the right to update or modify these terms at any time without prior notice.

8. Contact Information

For inquiries, contact us at:

• Email: bookings@tuscanhoundair.com
• Phone: +39 055 1991 5813 | +1 415 613 6691

By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.