Pet behaviour policy

By signing this agreement, I acknowledge and agree to the following terms and

conditions for my pet’s travel aboard TuscanHound Air:

☐ I AGREE that I am solely responsible for my pet’s behavior throughout the entire

travel experience, including pre-boarding, during flight, and post-arrival.

☐ I AGREE that any damage caused by my pet to aircraft property, passenger

belongings, or TuscanHound Air equipment is my full financial responsibility and I will

reimburse all costs immediately upon request.

☐ I UNDERSTAND that aggressive or disruptive behavior may result in immediate denial

of travel for both my pet and myself, with no refund provided.

DISRUPTIVE BEHAVIOR DEFINITION

I acknowledge that the following behaviors are considered DISRUPTIVE and may result

in immediate removal from service:

☐ Barking excessively and not being responsive to my commands

☐ Aggressive behaviors towards crew members, other passengers, or animals including

but not limited to:

• Biting or attempting to bite

• Growling in a threatening manner

• Snapping at people or animals

• Lunging at crew or passengers

☐ Freely wandering or running around without proper restraint or leash

☐ Relieving themselves in the aircraft cabin or areas other than designated pet relief

zones

☐ Jumping on passengers or TuscanHound Air crew members

OWNER RESPONSIBILITIES

I agree to the following responsibilities:

☐ I will maintain complete control of my pet at all times during travel

☐ I will follow ALL crew instructions regarding my pet immediately and without question

☐ I will notify crew immediately if my pet shows signs of distress or behavioral changes

☐ I will bring all necessary supplies for my pet’s comfort and needs

☐ I will arrive with adequate time for my pet to acclimate to the travel environment

HEALTH & DOCUMENTATION

☐ I confirm my pet is in good physical and mental health for air travel

☐ I have provided all required veterinary documentation and health certificates

☐ I have disclosed any behavioral issues, medical conditions, or special needs my pet

may have

☐ I understand that TuscanHound Air reserves the right to request additional veterinary

clearance

CONSEQUENCES OF NON-COMPLIANCE

I understand and agree that:

☐ First violation will result in immediate intervention and formal warning

☐ Continued disruptive behavior will result in removal from the flight with no refund

☐ Severe aggression or behavioral violations may result in crating or muzzling your pet

for the safety of other pets and passengers

☐ I am liable for any injuries or damages caused by my pet to persons or property

☐ Emergency landing costs due to my pet’s behavior will be charged to me

FINANCIAL LIABILITY

☐ I agree to pay immediately for any damage caused by my pet including but not

limited to:

• Aircraft interior damage

• Cleaning fees for accidents

• Replacement of damaged equipment or furnishings

• Medical expenses for injuries caused by my pet

• Additional crew time or service delays caused by my pet’s behavior

☐ I understand that TuscanHound Air will charge my credit card on file for any damages

or additional costs incurred

EMERGENCY PROCEDURES

☐ I authorize TuscanHound Air’s veterinary specialist to provide emergency care to my

pet if needed

☐ I understand that in case of severe behavioral issues, my pet may need to be

restrained or sedated for safety

☐ I agree to cooperate fully with any emergency procedures deemed necessary by the

crew

SPECIAL ACCOMMODATIONS

☐ I understand that TuscanHound Air accommodates all breeds including large breeds

and brachycephalic breeds

☐ I have disclosed if my pet requires special accommodations due to breed-specific

needs

☐ I agree to any additional safety measures required for my pet’s breed or size

WAIVER OF LIABILITY

☐ I release TuscanHound Air, its employees, agents, and contractors from any liability

for injuries to my pet or damages caused by my pet during travel

☐ I understand that TuscanHound Air’s liability is limited to the terms outlined in the

passenger contract

☐ I acknowledge that pet travel involves inherent risks that I accept voluntarily